Terms and Conditions of Participating in Online Research


Use of this service constitutes your acceptance of these terms and conditions of our online research approach. Livingfacts (Pty) Ltd (”Livingfacts”) reserves the right to amend these terms and conditions at any time by submitting amendments online.

Intellectual property

Livingfacts retains the intellectual property rights in this survey, that comply with South African intellectual property laws. The user acknowledges that all intellectual property rights, including any trademarks or copyright in the content of this service, are owned either by Livingfacts or Nutshell. Nothing contained herein shall be construed as granting any license or right to use any of the intellectual property of Livingfacts or Nutshell except as otherwise provided for on this site. Questions or any Material shall not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way.

Subject Information Statement

You hereby consent to Livingfacts and Nutshell processing your personal data for the following purposes:

  • Undertaking research surveys in accordance with ESOMAR and Statutory and regulatory compliance;
  • Processing the answers to surveys and summarize the results;
  • Contacting you by email to invite you to take part in surveys


All survey data will be collected for statistical purposes and will only be reported on at a group level and not an individual level unless you have given your consent to this.


You may terminate this service at any time by exiting the survey you are completing

Should you wish NOT to be contacted, please click here


The online research, conducted by Livingfacts and Nutshell will not be liable for any claims or losses, including but not limited to direct, indirect, special, economic and consequential loss or damage (including but not limited to loss of profits, loss of revenue or loss of goodwill), whether in contract, negligence or other tortious action arising out of or in connection with the use of this service.


These Terms and Conditions shall be governed by the laws of the Republic of South Africa, without reference to conflict of law principles and subject to the exclusive jurisdiction of the South African courts.

Waiver of Right

Any failure to enforce any provision of these Terms and Conditions shall not constitute a waiver thereof or of any other provision.