Questions we can answer

Our focus is effective engagement with your clients, customers, stakeholders and suppliers on any business, customer, product or marketing related issues.

Effective B2B and B2C Relationships and Delivery

  • Customer and user experience
  • Service delivery

  • Customer value and loyalty

  • NPS and NES

  • Franchise relationships
  • Multi channel service delivery

  • Logistics and distribution effectiveness

  • Mystery shopping
  • Stakeholder needs and perceptions

Brand

  • Awareness and usage

  • Brand positioning and health

  • Affinity and loyalty

Thought Leadership Research

Research for Content, Events and Media

Communication

  • Communication effectiveness

  • Communication needs
  • Concept development

Market

  • Competitor analysis

  • Customer profiling

  • Opportunities

  • Segmentation

Product and Category

  • Awareness and usage

  • Category / Market needs and behaviour

  • Customer journey research
  • CVP research
  • New Product Development and Innovation

Methodologies and Platforms

Our approach to meeting your research needs

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The result?

Cost effective data using the right approach for the right people. Our goal is thinking research which provides valuable insights.

Our approach to meeting your research needs

Loading...

The result?

Cost effective data using the right approach for the right people. Our goal is thinking research which provides valuable insights.

Our approach to meeting your research needs

Loading...

The result?

Cost effective data using the right approach for the right people. Our goal is thinking research which provides valuable insights.