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Thinking research and insights, to solve strategic and tactical business challenges.

More than ever the future is unpredictable. Change is the norm. The need for insightful information today is essential, so you can make decisions which will grow your business tomorrow.


Full

Service

Livingfacts is an independent, full-service
research and insights company which provides bespoke research solutions. Our aim is to enable your company to design customer oriented solutions, solve business problems and implement intelligent strategies.

Research
Solutions

We help our clients gain a deep understanding of the needs, perceptions and realities of their Business to Business (B2B) and Business to Consumer (B2C) customers, markets, stakeholders and suppliers.

Experience

A full service agency which can provide qualitative and quantitative research 23 Years old

An executive team with over 50 years of collective experience over 85% client satisfaction rating

Provides answers to thought leadership, marketing, customer, product, market and business questions

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Interviews Conducted
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Focus Groups
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Projects Completed

What our clients say

It is my 2nd year dealing with Livingfacts. The professionalism and always willing to help or suggest a better option is extremely remarkable. The manner in which the people go about their business makes it a super pleasure to deal with.
Heid and her team are remarkable.

OLD MUTUAL

I was impressed with the ease in which they understood our product portfolio as it is quite complex to get from a once-off scoping meeting.

ROCHE DIABETES

I really appreciate the fact that Heidi has a good knowledge of our business and our customers. This really helps in interpreting the results. She always makes valid recommendations.

ROCHE DIAGNOSTICS

The feedback and the integrity of the data is always on point, as a result, all the insights we get from Livingfacts have become a very key input into our balanced scorecard in getting the VOC into our eco-system.

RMA

B2B is an exceptionally difficult market, which Livingfacts have extremely good insights on. Livingfacts makes it their purpose to understand the business their clients are dealing in, and to have proper context. They are indeed ‘Best of Breed’.

OLD MUTUAL CORPORATE

The research study was simple, yet accommodated our very complex business. It was managed effectively, professionally, timeously and with the objective achieved during a short space of time. The results were presented in a simple, succinct way which made it easy for us to make a business decision.

PRESTIGE COSMETICS GROUP

They were amazing.  Explained everything to us (sometimes more than once). Always available to share knowledge and experience and give opinions where needed. The process was seamless, stress free and the information gained was interesting and valuable. Thank you.

SAPPI

The overall management and execution of the project is done exceptionally well and excellent quality control is being applied with questionnaire reviews and customer lists.

Capricorn Bank

Expertise in B2B; Great understanding of financial services; value for money; good quality and robust output.

OLD MUTUAL

I thoroughly enjoyed the process and the project iteself; working with Marylou and Heidi was an absolute pleasure. They were always available to engage with internal stakeholder, onboard and also post reporting to take our CEO and his Exec through the insights. Professional and knowledgeable. Keep up the great work team Livingfacts!

RMA

The long standing relationship with Livingfacts means a deep understanding of our business which makes it very easy for us to deal with them. They are responsive any time of the day or night and couldn’t be more accommodating. The analysis of the results by Livingfacts provides a useful collated external view on the satisfaction of our IMEDs that confirms what we are hearing anecdotally.

OLD MUTUAL

The structuring of the proposal, in terms of appropriate data collection techniques, was in my opinion, excellently done. They tried to accommodate sufficient samples in a very cost effective manner. We found the report to be top quality and provided great insights to support the overall decision making of the company on the way forward.

BANK WINDHOEK

Having worked with the Livingfacts team on several projects, peace of mind and surety of outstanding quality of work is always guaranteed.

OLD MUTUAL

What our clients say

I thoroughly enjoyed the process and the project iteself; working with Marylou and Heidi was an absolute pleasure. They were always available to engage with internal stakeholder, onboard and also post reporting to take our CEO and his Exec through the insights. Professional and knowledgeable. Keep up the great work team Livingfacts!

RMA

They were amazing.  Explained everything to us (sometimes more than once). Always available to share knowledge and experience and give opinions where needed. The process was seamless, stress free and the information gained was interesting and valuable. Thank you.

SAPPI

I really appreciate the fact that Heidi has a good knowledge of our business and our customers. This really helps in interpreting the results. She always makes valid recommendations.

ROCHE DIAGNOSTICS

I was impressed with the ease in which they understood our product portfolio as it is quite complex to get from a once-off scoping meeting.

ROCHE DIABETES

It is my 2nd year dealing with Livingfacts. The professionalism and always willing to help or suggest a better option is extremely remarkable. The manner in which the people go about their business makes it a super pleasure to deal with.
Heid and her team are remarkable.

OLD MUTUAL

Having worked with the Livingfacts team on several projects, peace of mind and surety of outstanding quality of work is always guaranteed.

OLD MUTUAL

The feedback and the integrity of the data is always on point, as a result, all the insights we get from Livingfacts have become a very key input into our balanced scorecard in getting the VOC into our eco-system.

RMA

The long standing relationship with Livingfacts means a deep understanding of our business which makes it very easy for us to deal with them. They are responsive any time of the day or night and couldn’t be more accommodating. The analysis of the results by Livingfacts provides a useful collated external view on the satisfaction of our IMEDs that confirms what we are hearing anecdotally.

OLD MUTUAL

Expertise in B2B; Great understanding of financial services; value for money; good quality and robust output.

OLD MUTUAL

The research study was simple, yet accommodated our very complex business. It was managed effectively, professionally, timeously and with the objective achieved during a short space of time. The results were presented in a simple, succinct way which made it easy for us to make a business decision.

PRESTIGE COSMETICS GROUP

The structuring of the proposal, in terms of appropriate data collection techniques, was in my opinion, excellently done. They tried to accommodate sufficient samples in a very cost effective manner. We found the report to be top quality and provided great insights to support the overall decision making of the company on the way forward.

BANK WINDHOEK

B2B is an exceptionally difficult market, which Livingfacts have extremely good insights on. Livingfacts makes it their purpose to understand the business their clients are dealing in, and to have proper context. They are indeed ‘Best of Breed’.

OLD MUTUAL CORPORATE

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Partnerships

We strongly support EME and Black Owned
field and data collection suppliers. We have
long standing relationships with these teams
and work with those who have strong
capabilities.

Geographic
Coverage

Rooted in South Africa and adjacent countries
including Namibia, Botswana, Lesotho,
Eswatini and Mozambique, Livingfacts is also
able to manage projects in East and West
Africa.

Memberships

Best Practise, Latest Trends, Strong Industry Knowledge and Compliance is gained through our Memberships. We are majority women-owned and proud of our strong female team.

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