Expertise in B2B; Great understanding of financial services; value for money; good quality and robust output.

The research study was simple, yet accommodated our very complex business. It was managed effectively, professionally, timeously and with the objective achieved during a short space of time. The results were presented in a simple, succinct way which made it easy for us to make a business decision.

I was impressed with the ease in which they understood our product portfolio as it is quite complex to get from a once-off scoping meeting.

I really appreciate the fact that Heidi has a good knowledge of our business and our customers. This really helps in interpreting the results. She always makes valid recommendations.

The feedback and the integrity of the data is always on point, as a result, all the insights we get from Livingfacts have become a very key input into our balanced scorecard in getting the VOC into our eco-system.

B2B is an exceptionally difficult market, which Livingfacts have extremely good insights on. Livingfacts makes it their purpose to understand the business their clients are dealing in, and to have proper context. They are indeed ‘Best of Breed’.

It is my 2nd year dealing with Livingfacts. The professionalism and always willing to help or suggest a better option is extremely remarkable. The manner in which the people go about their business makes it a super pleasure to deal with.
Heid and her team are remarkable.

I thoroughly enjoyed the process and the project iteself; working with Marylou and Heidi was an absolute pleasure. They were always available to engage with internal stakeholder, onboard and also post reporting to take our CEO and his Exec through the insights. Professional and knowledgeable. Keep up the great work team Livingfacts!

The structuring of the proposal, in terms of appropriate data collection techniques, was in my opinion, excellently done. They tried to accommodate sufficient samples in a very cost effective manner. We found the report to be top quality and provided great insights to support the overall decision making of the company on the way forward.

They were amazing.  Explained everything to us (sometimes more than once). Always available to share knowledge and experience and give opinions where needed. The process was seamless, stress free and the information gained was interesting and valuable. Thank you.