Thinking research and insights, to solve strategic and tactical business challenges.
Full Service
Research Solutions
We help our clients gain a deep understanding of the needs, perceptions and realities of their Business to Business (B2B) and Business to Consumer (B2C) customers, markets, stakeholders and suppliers.
EXPERIENCE
A full service agency which can provide qualitative and quantitative research
20 Years old
An executive team with over 50 years of collective experience
Over 80% client satisfaction rating
Provides answers to thought leadership, marketing, customer, product, market and business questions
INTERVIEWS
CONDUCTED
FOCUS
GROUPS
PROJECTS
COMPLETED
EXPERIENCE
A full service agency which can provide qualitative and quantitative research
20 Years old
An executive team with over 50 years of collective experience
Over 80% client satisfaction rating
Provides answers to thought leadership, marketing, customer, product, market and business questions
INTERVIEWS
CONDUCTED
FOCUS
GROUPS
PROJECTS
COMPLETED
WHAT OUR CLIENTS SAY
They were amazing. Explained everything to us (sometimes more than once!). Always available to share knowledge and experience and give opinions where needed. The process was seamless, stress free and the information gained was interesting and valuable. Thank you.
I was also impressed with the ease in which they understood our product portfolio, as it is quite complex to get from a once-off scoping meeting.
We really enjoyed Marylou – she made it a really positive experience, she is professional, focussed and clear.
Pleasure to work with – had a very high sense of confidence in the team and I need to commend the team on the excellent work done. Thank you.
The research study was simple, yet accomodated our very complex business. It was managed effectively, professionally, timeously and with the objectives achieved during a short space of time. The results were presented in a simple, succinct way which make it easy for us to make a business decision.
We gave Livingfacts a complex brief in a very specialised market sector and they came up trumps. It was our first project in South Africa and their desk research provided invaluable background material.
They managed to recruit a tough sample, seamlessly switched to remote interviewing as the country shut down for COVID and prepared a comprehensive and insightful report. And, compared with the UK, remarkably good value! I’d be very happy to recommend Marylou and her team for any similar project.
I want to extend a huge thank you for the excellent and professional delivery of the presentation. You’ve done a brilliant job. I really love the actionability of the results and the fact that it can be directly used in developing strategies for the different business units.
LATEST THINKING
Livingfacts 2.0 – refresh and reinvent
Research is more important than ever as customers’ needs change and new challenges present themselves. While we know the fundamentals of quality research remain the same, the way in which we engage with businesses and consumers, and what we can expect of them, has changed.
Act like a start-up
As we move toward the end of 2020, businesses are re-imagining what their businesses should look like, what they stand for and how they deliver for 2021 and beyond. In this light, much has been said about re-inventing oneself and being flexible, adaptable and agile but perhaps the best phrase I have seen is “Act like a start-up”’
Delivering despite disruption
Businesses are experiencing rapid and disruptive change. However, during all of this, your business needs to ensure its delivering to meet customers’ needs.
BBBEE and Partnerships
Livingfacts is a Level 4 BBBEE supplier.
We strongly support EME and Black Owned field and data collection suppliers. We have long standing relationships with these teams and work with those who have strong capabilities.
Geographic Coverage
Rooted in South Africa and adjacent countries including Namibia, Botswana, Lesotho, Eswatini and Mozambique, Livingfacts is also able to manage projects in East and West Africa.
