About Us

Livingfacts develops customised market research solutions to take your company that step closer towards implementing intelligent strategies.
Our objective is to help our clients understand the needs, perceptions and realities of their customers, stakeholders, employees and suppliers. When Livingfacts was formed in 2001, a commitment was made to offer uncompromising research quality underpinned by exceptional customer service; something that is as true today as it was back then.
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The future is unpredictable, but it is exciting to know that with the right information today, you can make decisions that will help grow your business tomorrow.
 
Livingfacts has the experience to develop bespoke research that will take your company that step further.
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From the onset it is vitally important that your company knows what it intends to do with the research that is gathered. Livingfacts deciphers what that is.
It's about dynamics. Livingfacts gets to understand your structure. We recognise your problems and concerns are unique and we interpret what makes your team tick.
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Our experienced team will then customise research methodologies to suit both your project and market requirements.
The result? Cost effective data collection across diverse platforms. Results that are quick to collect, providing valuable insights.
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The Team

What do you look for in a research partner?
 
Livingfacts is a BBBEE Level 4 organisation. The company was formed in 2001 when three partners pooled their business and research experience. A committment was made to offer uncompromised research quality underpinned by exceptional customer service relevant for the South African market.
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Livingfacts founder and SAMRA researcher, Marylou Kneale has three decades of research experience and extensive knowledge of the corporate sector. Member of SAMRA, ESOMAR, MRS (UK) and AMA (USA).
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Heidi has extensive holistic knowledge of research including: design, project management, anaylsis, reporting and client management. She is an industry expert in the financial, pharmaceutical, logistics sectors. SAMRA member.
Marylou Kneale
FOUNDER AND MANAGING DIRECTOR
Heidi Clowes
DIRECTOR OF RESEARCH
Shannon Bell
PROJECT MANAGER
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Shannon’s project and field management support ensures the smooth running of projects, on time and in budget.
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Tessa’s strengths lie in all aspects of project management and delivery including: questionnaire design, sampling methodologies, data collection, report, analysis and insights. She has specialised expertise in retail, financial, health and consumer markets. SAMRA member.
A specialised B2B field team
More than 50 years of collective research experience and wisdom.
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Livingfacts has an experienced, well trained business-to-business field team. Adept at conducting face-to-face, telephonic and indepth interviews. This team are confident in communicating with company executives, personnel and stakeholders alike.

Expertise

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professional affiliations
Livingfacts is a member of various professional research organisations:
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Research Solutions

 
What business questions do you need answered?
 
Livingfacts turns cost effective data into priceless insights.
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Topics we specialise in:
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QUANTITATIVE
Face 2 Face Interviews
CATI
Web & mobile Interviews
(Facilities available and supported by Cognition Holdings)
Bespoke Customer Communities
QUALITATIVE
Focus Groups
In-depth Interviews
DESK RESEARCH
SECONDARY DATA ANALYSIS
Our approach to your project:
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Contact Us
Endaweni Office Suites Ballyclare Place 14 Ballyclare Drive Bryanston 2021